Frequently Asked Questions
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Quick answers about supplier discovery, verification, and monitoring
What exactly is the Trust Score™?
It’s a score (0–100) that summarizes a supplier’s reliability based on public signals and layered verification:
digital presence, data consistency, website quality, available records/indicators, risk, and anomalies.
In general, 70+ indicates a consistent profile; below that, the system highlights what’s missing and why.
How reliable is the analysis? Does it replace due diligence?
SourcelyHub speeds up screening and reduces early risk — but it does not replace formal audits when the case requires it.
You get a fast diagnostic with evidence and alerts, and you decide when to move forward with additional validations
(documents, on-site visits, certifications, legal checks, etc.).
How do supplier monitoring and alerts work?
When you add a supplier to your monitored list, SourcelyHub tracks relevant changes and risk signals.
If something gets worse (e.g., score drops, new inconsistencies, critical changes), you receive an alert in the dashboard
so you can act before it turns into losses.
Can I import my current supplier list?
Yes — upload a CSV and the platform automatically enriches it: country, contacts, classification, reliability signals,
and organization into collections. You can also mark critical suppliers and enable monitoring for the most important ones.
What if I need suppliers in a very specific niche?
Discovery combines global sources and semantic search to find suppliers even when terms vary by country/language.
You can refine by country, industry, certifications, and signals — and save searches to repeat analysis for new projects.
Does search use AI? What does it improve in practice?
Yes — AI improves search in global markets: it understands intent, expands equivalent terms,
helps rank results, and organizes information into supplier profiles ready for decisions.
Result: less time filtering “noise” and more time evaluating real suppliers.
How does SourcelyHub connect to RFQs and purchasing?
You discover and verify suppliers, save the best ones to your collection, and start engagement via RFQ.
Over time, SourcelyHub helps keep an up-to-date view of supplier risk and consistency,
even after onboarding.
What does the Free plan include and what are the limits?
Free is ideal for testing: searches, one collection, and a limited usage volume.
When you need more AI searches, more monitoring, and alerts, just upgrade — no migration required.
See all plans →
Can I cancel anytime?
Yes — monthly plans, no long-term contract. You can change or cancel whenever you want.
Are my data and supplier lists private?
Yes. Your collections, monitored suppliers, and usage history are private.
We follow security best practices and we do not sell or share your internal supplier base.
Does SourcelyHub integrate with my ERP or procurement system?
Yes — we offer API integrations for ERP, CRM, and BI systems.
You can automate the flow: discovery → verification → approval → continuous monitoring,
while keeping your current system as the source of truth.
Talk to our team about integrations →
Does the platform work in multiple languages?
Yes — UI in PT-BR, EN, and ES. In addition, SourcelyHub translates and normalizes data to support global sourcing.
Can suppliers use SourcelyHub?
Yes. Suppliers can create a profile and gain visibility with buyers.
For buyers, that means more supply — with evaluation and signals to reduce risk.
How does Supplier Risk Intelligence work?
Supplier Risk Intelligence is the practice of continuously assessing, monitoring, and anticipating supplier risks — not just during initial approval.
Read the full guide →